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Privacy Policy

Last Updated: July 30, 2026

Aspen Vacation Rentals, operated by AVR Services LLC (“Aspen Vacation Rentals,” “we,” “us,” or “our”), operates this website and provides short-term vacation rental accommodations and related services. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights you have. By using our website or making a reservation with us, you agree to the practices described in this Policy.

1. Information We Collect

Information You Provide to Us

When you make an inquiry, create an account, or book a stay, we may collect:

  • Contact and identity information — your name, email address, phone number, and mailing or billing address.
  • Reservation information — the property, dates, number and names of guests or occupants, and any preferences or requests you provide.
  • Payment information — when you book and pay through our website, payment card details are collected and processed by our third-party payment processor. We do not store full payment card numbers on our own systems.
  • Verification information — where required, information used to verify your identity or age.
  • Communications — messages, emails, and other correspondence you send to us.

Information We Collect Automatically

Like most websites, our web server automatically records log information, including your IP address, browser type, device information, the referring page, the pages you view, and the date and time of your visit. We and our analytics providers also use cookies and similar technologies (see Section 3).

Information From Third Parties

If you book through a third-party platform (such as Airbnb or VRBO), we may receive booking and contact information from that platform in order to fulfill your reservation. Their handling of your information is governed by their own privacy policies.

2. How We Use Your Information

We use the information we collect to:

  • Process, confirm, and manage your reservation and payment;
  • Provide access to the property and communicate with you about your stay;
  • Verify identity and guest counts and provide customer support;
  • Comply with applicable laws and with the rules and governing documents of the property, including any condominium or homeowners’ association requirements to register guests or occupants;
  • Protect the safety and security of guests, the property, and our business, and to detect or prevent fraud;
  • Operate, maintain, and improve our website; and
  • Send you service-related communications and, where permitted, marketing communications (see Section 6).

3. Cookies and Analytics

Cookies are small files stored by your web browser that allow your preferences to be recorded and that help us understand how our website is used. We use Google Analytics to collect and analyze information about how visitors interact with our website. Google Analytics uses cookies and similar identifiers; the information generated is used to compile reports about website activity.

You can control or block cookies through your browser settings, though some features of the website may not function properly if you do. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout. For more information about how Google uses data, see https://policies.google.com/privacy.

4. How We Share Your Information

We do not sell your personal information. We share it only as follows:

  • Payment processors — to process your payment securely.
  • Booking platforms — where you booked or communicate through a third-party platform.
  • Property managers and staff — to service your reservation and provide access.
  • Condominium and homeowners’ associations and building management — where the property’s governing documents or applicable rules require registration of guests or occupants (for example, for access control and security).
  • Service providers — vendors who perform services on our behalf, such as hosting, analytics, email delivery, and customer support, under obligations to protect your information.
  • Legal and safety — to comply with law, respond to lawful requests, enforce our agreements, or protect the rights, property, or safety of any person.
  • Business transfers — in connection with a merger, sale, or other transfer of our business or assets.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to complete your reservation, maintain business and financial records, resolve disputes, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

6. Marketing Communications

We may send you emails about our services, offers, or news, including offers from us or our affiliates. You may opt out of marketing emails at any time by following the unsubscribe instructions in the email or by contacting us at the address below. We will still send you transactional messages related to your reservations. We do not sell, rent, or lease your email address to third parties for their own marketing.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will take appropriate steps to delete it.

9. Your Privacy Rights

U.S. State Privacy Rights (including California)

Depending on your state of residence, you may have the right to request access to the personal information we hold about you, to request correction or deletion of that information, and to opt out of certain uses. California residents may also request information about our disclosure of personal information. We do not sell your personal information and do not “share” it for cross-context behavioral advertising. To exercise any of these rights, contact us using the details below. We will not discriminate against you for exercising your rights, and we may need to verify your identity before responding.

International Visitors (EU/UK and Others)

If you are located in the European Economic Area, the United Kingdom, or another region with data protection laws, you may have rights to access, correct, delete, restrict, or object to our processing of your personal information, and to data portability. We process your information on the legal bases of performing our contract with you (your reservation), complying with legal obligations, your consent (for example, for marketing), and our legitimate interests in operating and securing our business. Where we transfer your information to the United States, we take steps to ensure appropriate safeguards are in place. To exercise your rights, contact us below; you also have the right to lodge a complaint with your local data protection authority.

10. International Data Transfers

We are based in the United States, and the information we collect is processed in the United States. If you access our website or make a reservation from outside the United States, you understand that your information will be transferred to and processed in the United States.

11. Third-Party Links

Our website may contain links to third-party websites and services that we do not control. This Policy does not apply to those sites, and we encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Your continued use of our website after changes are posted constitutes your acceptance of the updated Policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Aspen Vacation Rentals
225 N Mill St, Suite 205, Aspen, CO 81611
Email: [email protected]